Frequently Asked Questions

Everything you need to know about our gourmet spreads and snacks.

How long does shipping take for my order?

Orders typically process within 2-3 business days. Once shipped, standard delivery takes 3-5 business days depending on your location.

Are your products gluten-free or vegan-friendly?

Many of our products are gluten-free and vegan-friendly. Please check the specific ingredient list and allergen warnings on each product page for detailed information.

What is your return policy for food items?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.

How should I store my gourmet nut butter?

We recommend storing your jars in a cool, dry place. While refrigeration is not required, it can help maintain freshness and prevent natural oil separation over long periods.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. We are working hard to bring our treats to more countries in the near future.

Can I change or cancel my order after it is placed?

Because we strive to process orders quickly, we can only accommodate changes or cancellations within 1 hour of the order being placed.